Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from lividleather.com.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we collect information about the web pages or products you view, websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device that often include an anonymous unique identifier. Learn more at www.allaboutcookies.org.
  • Log files: Track actions occurring on the Site and collect data like IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
  • Web beacons, tags, and pixels: Electronic files used to record information about browsing behavior.

When you make or attempt to make a purchase through the Site, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This is referred to as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

How Do We Use Your Personal Information?

We use your Order Information to:

  • Fulfill orders placed through the Site (including processing payment, shipping, and providing invoices/order confirmations)
  • Communicate with you
  • Screen orders for potential risk or fraud
  • Send marketing or promotional materials, based on your preferences

We use Device Information to:

  • Screen for risk and fraud (especially your IP address)
  • Improve and optimize our Site (e.g., by generating analytics about customer interaction and assessing marketing campaign success)
Sharing Your Personal Information

We share your Personal Information with third parties to help us operate our business. For example:

  • We use Shopify to power our online store. You can read how Shopify uses your Personal Information here.
  • We use Google Analytics to understand customer behavior. Read more about how Google uses your data here. You can opt-out of Google Analytics here.

We may also share your Personal Information to comply with applicable laws and regulations or respond to lawful requests such as subpoenas or search warrants.

Behavioural Advertising

We use your Personal Information to deliver targeted advertising or marketing that we believe may interest you. To learn more about how targeted advertising works, visit the Network Advertising Initiative’s educational page: www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Do Not Track

Please note that we do not alter our Site’s data collection practices when we detect a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to request correction, updates, or deletion. To exercise this right, please contact us using the contact details below.

Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

Types of Cookies We Use
  • Necessary Cookies: Enable core features like secure login and checkout.
  • Performance Cookies: Collect anonymous data on website usage to help optimise performance.
  • Functional Cookies: Remember your preferences such as language or region.
  • Advertising Cookies: Help deliver relevant ads and measure effectiveness.
Cookie Management

Most browsers allow you to control cookies. The "Help" section of your browser can tell you how to manage cookies or disable them. Please note that disabling cookies may affect functionality.

Text Marketing Terms and Conditions

By opting in to our text messaging platform, you agree to receive text notifications (order updates, cart reminders) and promotional messages. Consent is not a condition of purchase. To unsubscribe, reply STOP or use the unsubscribe link in any message. Message and data rates may apply.

Third-Party Cookies

Third-party services like Google Analytics and advertising networks may place cookies when you use our website. These track your online activity over time and across different sites.

Updates to This Policy

We may revise this Privacy Policy periodically. Please review this page for the latest version.

Data Retention

We retain your Order Information for our records unless and until you request its deletion.

Changes

We may update this policy to reflect changes in our practices or for legal, operational, or regulatory reasons.

Contact Us

For more information about our privacy practices, or if you have any questions or complaints, contact us:

Email: support@shoplivid.com