Terms of Service

Overview

This website is operated by Livid Melbourne. Throughout the site, the terms "we", "us", and "our" refer to Livid Melbourne.

Livid Melbourne offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. These terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms. If you do not agree, you may not access the website or use any services.

Any new features or tools added to the store will also be subject to these Terms of Service. We reserve the right to update, change, or replace any part of these terms by posting updates to our website. It is your responsibility to check this page periodically for changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Section 1 – Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or territory of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor may you violate any laws in your jurisdiction.

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of these terms will result in immediate termination of your services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, not including credit card information, may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these terms.

Section 3 – Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

This site may contain historical information which is provided for reference only.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.

You agree that it is your responsibility to monitor changes to our site.

Section 4 – Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service or any part of it without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 – Products or Services

Certain products or services may be available exclusively online through the website and may have limited quantities.

All products are subject to return or exchange only according to our Returns Policy.

We have made every effort to display product colours and images as accurately as possible. We cannot guarantee that your device's display of any colour will be accurate.

We reserve the right to limit sales by person, region, or jurisdiction and to limit quantities offered.

All product descriptions and pricing are subject to change without notice. We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, services, or information will meet your expectations or that any errors will be corrected.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us.

We may limit or cancel quantities purchased per person, household, or order.

If we make a change to or cancel an order, we may attempt to notify you using the contact details provided at checkout.

You agree to provide current, complete, and accurate purchase and account information and to update your information promptly when required.

For more detail, please review our Returns Policy.

Section 7 – Optional Tools

We may provide access to third party tools over which we have no control.

You acknowledge that such tools are provided "as is" and "as available" without warranties or endorsements.

Any use of optional tools is entirely at your own risk.

Section 8 – Third Party Links

Certain content, products, and services may include materials from third parties.

We are not responsible for examining or evaluating their content or accuracy.

We are not liable for any harm or damages related to third party websites or services.

Section 9 – User Comments, Feedback and Other Submissions

If you submit comments, ideas, or materials to us, you agree that we may use them without restriction.

We are under no obligation to maintain comments in confidence, pay compensation, or respond.

You agree that your comments will not violate any third party rights or contain unlawful or harmful material.

You are solely responsible for the content and accuracy of your comments.

Section 10 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies and Omissions

We reserve the right to correct any errors or omissions and to cancel orders if information is inaccurate at any time without prior notice.

We have no obligation to update information except as required by law.

Section 12 – Prohibited Uses

You are prohibited from using the site or its content:

For unlawful purposes.
To violate any laws or regulations.
To infringe intellectual property rights.
To submit false or misleading information.
To upload malicious code or viruses.
To collect personal data of others.
To spam, scrape, or crawl.
To interfere with security features.

We reserve the right to terminate your access for violations.

Section 13 – Disclaimer of Warranties and Limitation of Liability

The Service and all products are provided "as is" and "as available".

We do not guarantee uninterrupted, secure, or error-free service.

To the maximum extent permitted by law, Livid Melbourne shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service or products.

Where liability cannot be excluded, it is limited to the maximum extent permitted by Australian law.

Section 14 – Indemnification

You agree to indemnify and hold harmless Livid Melbourne from any claim arising from your breach of these Terms or violation of any law.

Section 15 – Severability

If any provision is found unenforceable, the remaining provisions will remain in effect.

Section 16 – Termination

These Terms remain effective unless terminated by either you or us.

We may terminate your access at any time if you fail to comply with these Terms.

Section 17 – Entire Agreement

These Terms and any related policies constitute the entire agreement between you and Livid Melbourne.

Section 18 – Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia.

Section 19 – Changes to Terms of Service

We reserve the right to update or replace any part of these Terms at our sole discretion.

Your continued use of the website constitutes acceptance of those changes.

Section 20 – Contact Information

Email: support@shoplivid.com
Business name: Livid Melbourne
Country: Australia

Section 21 – Mobile Terms of Service

Last updated: January 2026

The Livid Melbourne mobile message service is operated by Livid Melbourne.

Your use of the Service constitutes your agreement to these mobile terms. We may modify or cancel the Service or any of its features without notice.

By consenting to Livid Melbourne's SMS and text messaging service, you agree to receive recurring SMS and text messages from and on behalf of Livid Melbourne through your wireless provider, including service updates and promotional messages.

You understand that you do not have to sign up for this program in order to make any purchases. Your consent is not a condition of any purchase. Your participation is voluntary.

We do not charge for the Service, but message and data rates may apply. Message frequency varies. You are solely responsible for all charges related to SMS and text messages imposed by your wireless provider.

You may opt out at any time by texting STOP to Livid or using the unsubscribe link in any message. You will receive a one-time opt-out confirmation message. If you are subscribed to other Livid Melbourne mobile programs, you must opt out separately from each program.

For support or assistance, text HELP to Livid or email support@shoplivid.com.

We may change any short code or telephone number used to operate the Service at any time and will notify you of such changes.

Wireless carriers are not liable for delayed or undelivered messages.

You agree to provide a valid mobile number and update it if it changes.

To the maximum extent permitted by law, we will not be liable for failed, delayed, or misdirected delivery of any messages, any errors in such information, or any action taken in reliance on the Service.

We respect your privacy. Please refer to our Privacy Policy for information on how we collect and use personal information.